10 Messages and what to do

Messages appear exactly as written on screen, including spelling mistakes.

Message on screen	What to do
This Field is Required	Fill in the marked field and save again.
A customer with this name already exists!	The same name already exists in that country. Find it in the list. If you cannot see it, ask your administrator.
Short code already exists for another customer.	Use a different code or leave it blank for an automatic one.
Short code cannot exceed 200 characters.	Shorten the code.
The customer was not added: that person cannot be its owner. Pick yourself or someone in your team.	Open the form again and pick yourself or an active team member.
check at least one address type!	Tick Invoice Address, Office Address or Warehouse Address.
WDA no is required please add !	Type the WDA No. for the warehouse address.
you can not delete the primary address !	Make another address primary first.
Can not delete as WDL No is linked with this address ...	Ask your administrator to correct the warehouse address.
Please select status to change !	Pick a status in SELECT STATUS.
Please enter the reason for change !	Type a REASON FOR CHANGE, then click Update Status.
AccessDenied	You do not have permission or the customer is not yours. Ask your administrator to check your role and the customer's owner.
something goes wrong please try again, if problem continues please report this bug to administrator	Check whether the action already worked before you try again. If it keeps happening, tell your administrator the time and what you did.

If the result is not what you expected

What you see	What to check
A customer is not in the list	Clear the search boxes, then ask your administrator to check the owner and assigned users.
Company information will not save	Check the Phone Number format. After saving a contact, reload the page first.
The default bank was not kept	This is how the form works today. Choose the bank on the sales invoice.
The phone number is missing in the side panel	Open the edit page to see it.
A licence link will not open	Type the URL without "http://" at the start.
The form is empty after a refused save	Read the message, fix the problem and type the details again.

Good habits

• Search before you add a customer, every time.
• Do not leave "http://" alone in the Website box. Clear it.
• Check the Currency after you pick the Country and again if you change the Country later.
• Save each part of the edit page before you move to the next.
• Do not change integration identifiers unless your administrator tells you to.